Supv Contact Center
Evergy
About this role
The Supervisor of the Contact Center at Evergy is responsible for leading and developing customer service representatives, ensuring high-quality customer interactions, and managing team performance. They coordinate operations, analyze reports, and collaborate with stakeholders to support the contact center's goals. The role emphasizes leadership, relationship building, and process improvement.
Skills
Qualifications
About Evergy
evergy.comEvergy is a regulated electric utility serving residential and business customers across Kansas and Missouri (including the Kansas City metro, Topeka, Wichita and Lawrence), formed from the combination of KCP&L and Westar. The company generates, transmits and distributes electricity, manages the grid and outage response, and provides customer services such as billing, rate options and online account tools. Evergy offers energy-saving programs, demand‑response and renewable energy initiatives as part of its sustainability and clean‑energy portfolio. It emphasizes reliability, safety and community engagement across its service territory.
About Evergy
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Evergy.
Salary
$75k – $100k
per year