Supervisor, Contact Center
Caliber Collision(1 month ago)
About this role
A Service Center Manager in the contact center oversees operations supporting customer interactions for an automotive service organization. The role focuses on ensuring operational performance and service standards across a team of representatives while interfacing with clients and internal stakeholders.
Required Skills
- Leadership
- Coaching
- Mentoring
- Communication
- Customer Orientation
- Problem Solving
- Data Analysis
- Database Management
- Hiring
Qualifications
- High School Diploma or GED
About Caliber Collision
caliber.comChoose Caliber for expert, high-quality auto care, including collision and auto glass repair. Life happens, and Caliber’s got you covered.
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