Supv, Field Operations

The Supervisor of Field Operations oversees and coordinates the daily activities of System Technicians and Field Service Technicians to ensure optimal network performance and timely broadband product installation and service. This role involves establishing procedures, performance standards, and best practices while managing technician training, scheduling, and compliance with company guidelines and regulatory standards. The position requires collaboration with leadership to resolve installation or service issues, manage departmental budgets, and enforce safety and quality standards.