Swat Engineer

Miro

3 days ago

3.7 on Glassdoor

Sydney, Australia

Hybrid

Full Time

Junior

0 applicants

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About this role

Miro is looking for a SWAT Engineer I to investigate, triage, and resolve complex customer-reported issues and incidents, collaborating with engineering and support teams. The role involves troubleshooting high-priority escalations, developing internal tools, and participating in an on-call rotation to ensure customer satisfaction and product stability.

Skills

About Miro

miro.com

Industries

Technology, Consulting, Education

Miro is an AI-powered visual collaboration platform built around a flexible digital whiteboard that helps teams speed product development from ideation to launch. It centralizes brainstorming, mapping, roadmapping, prototyping, and cross-functional alignment to break tool silos and keep stakeholders in sync both in real time and asynchronously. Miro provides templates, integrations with popular tools, enterprise-grade security and governance, and AI features that generate ideas, summarize work, and automate routine tasks to accelerate decision-making. Product, design, and engineering teams at startups and large organizations use Miro to align faster and ship customer-focused products.