Switchboard Operator

The Switchboard Operator at Highpoint Health – Winchester with Ascension Saint Thomas serves as a key member of the Switchboard and ER Registration team, managing incoming calls, overhead paging, and emergency communications while assisting with patient registration and insurance verification. This role requires maintaining accurate hospital information, protecting patient privacy, and providing compassionate service to patients, families, and staff in a fast-paced environment. The position involves cross-training across multiple functions to ensure smooth communication and patient access services.