Switchboard Operator/Receptionist

The Switchboard Operator/Receptionist serves as the first point of contact for patients, visitors, and staff at Western Health, managing a high-volume telephone switchboard and delivering professional reception services. This role ensures clear communication, accurate call direction, and a positive experience while supporting essential administrative and clerical tasks in a fast-paced healthcare environment. The position contributes to the organization's mission by maintaining confidentiality, meeting service standards, and fostering a welcoming atmosphere for all interactions.