Temporary MSR Representative

The Temporary Member Service Representative I at Western Health Advantage serves as the primary point of contact for members, providers, and partners, addressing inquiries related to benefits, claims, and health plan services. This role requires empathetic communication and problem-solving skills to resolve issues efficiently in a fast-paced call center environment. The position involves documenting interactions, educating members on available resources, and collaborating with internal teams to ensure timely resolutions.