System Administrator

KlearNow.ai(4 years ago)

HybridFull TimeJunior$67,637 - $90,154 (estimated)Information Technology

About this role

The Desktop Support Level 1 / System Administrator L1 at KlearNow.AI provides first-line technical support for endpoint devices, operating systems, and office peripherals in a fast-growing, AI-focused SaaS environment. The role is based in Gurgaon and supports both Windows and MacOS users through on-site and on-call assistance. This position contributes to maintaining a reliable, efficient IT environment that underpins the company’s global logistics and AI/ML platform operations.

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Required Skills

Technical Support
Endpoint Management
Network Troubleshooting
Laptop Troubleshooting
Software Troubleshooting
Windows Administration
MacOS Administration
OS Installation
OS Patching
Remote Support

+12 more

About KlearNow.ai

klearnow.ai

KlearNow.AI is an AI-powered digital customs clearance and logistics platform that modernizes and automates global trade operations. It replaces manual clearance tasks with automated workflows, real-time compliance visibility, and integrations across carriers, brokers and customs authorities to reduce delays and penalties. The platform exposes APIs and tools for shippers, brokers, and logistics providers to streamline document management, filings, and exception handling at scale. Customers use KlearNow to speed up clearance, lower costs and compliance risk, and gain end-to-end visibility across cross-border shipments.