Wipro
This role leads a distributed Desktop Support/Field Services team with over three years of experience managing technical service delivery across multiple locations. The position involves performing problem determination, coordinating incident resolution, and executing hardware and software maintenance for end-user devices while adhering to strict SLAs. Candidates must possess strong knowledge of ITIL concepts, Windows builds, and specific tools like ServiceNow to support diverse hardware including rugged laptops and mobile devices.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wipro.
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