Systems Ops Administrator
Twilio(4 months ago)
About this role
The Salesforce Systems Ops Administrator provides operational and technical Salesforce support for North America and Latin America sales organizations, ensuring multiple Salesforce instances, CPQ, and OLM processes run reliably. The role focuses on maintaining process integrity and stability, supporting integrations with billing/ERP systems, and enabling smooth order and renewal workflows. This is a remote position based in Colombia with occasional travel to support in-person connections.
Required Skills
- Salesforce Administration
- CPQ Configuration
- User Management
- Case Management
- Page Layouts
- Workflows
- Validation Rules
- Approval Processes
- Troubleshooting
- Data Synchronization
+5 more
Qualifications
- Salesforce Administrator (ADM-201)
- Salesforce CPQ Specialist
About Twilio
twilio.comTwilio is a cloud communications and Customer Engagement Platform that provides developer-friendly APIs and AI-enabled tools for building messaging and voice experiences. Its services let businesses send SMS and WhatsApp, run programmable voice, manage email, and orchestrate omnichannel customer workflows and contact center interactions. Companies choose Twilio for its scalable global infrastructure, rich data and AI integrations, and comprehensive developer tooling that accelerates communication-led applications.