T2 - Associate Customer Service
Alight Solutions(1 month ago)
About this role
The Associate – Customer Service represents the Service Center and delivers timely, accurate customer support via phone and web chat following Go-Live/Certification. The role supports one or multiple client accounts, communicates client plans and provisions to participants, and reports to an assistant manager. It contributes to participant experience while complying with client and internal policies.
Required Skills
- Communication
- Phone Support
- Chat Support
- Customer Service
- MS Office
- Typing
- Analytical Skills
- Documentation
- SLA Management
- Problem Solving
Qualifications
- BA
- B.Com
- BCA
About Alight Solutions
alight.comAlight works with the best-known brands to create a benefits advantage -- an opportunity to optimize costs while delivering a world-class benefits experience.
View more jobs at Alight Solutions →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Alight Solutions
Communications Senior Consultant-Virtual
Alight Solutions(3 days ago)
Director, Client Management-Alight Leave Solutions
Alight Solutions(3 days ago)
Customer Care Delivery Specialist in HR Services with English and German
Alight Solutions(5 days ago)
Customer Care Delivery Specialist in HR Services with English and Spanish
Alight Solutions(5 days ago)
Similar Jobs
Care Center Representative
Mechanics Bank(1 month ago)
Care Center Representative
Mechanics Bank(1 month ago)
Care Center Representative
Mechanics Bank(1 month ago)
Care Center Representative
Mechanics Bank(1 month ago)
Customer Service Representative
Fleetworthy (25 days ago)
Care Center Representative
Mechanics Bank(1 month ago)