Alight Solutions

T2 - Associate Customer Service

Alight Solutions(27 days ago)

OnsiteFull TimeMedior$65,710 - $89,145 (estimated)Customer Service
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About this role

An Associate– Customer Service (T2) at Alight is a mid-level service center role supporting client-facing operations post-implementation. The position is aligned to one or multiple client accounts across domains and reports to an assistant manager. It contributes to Alight’s mission of improving employee experiences through human insights and cloud technology.

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Required Skills

  • Customer Service
  • Call Handling
  • Verbal Communication
  • Written Communication
  • MS Office
  • Typing Speed
  • Documentation
  • Analytical Skills
  • SLA Adherence
  • Shift Work

Qualifications

  • BA
  • B.Com
  • BCA
Alight Solutions

About Alight Solutions

alight.com

Alight works with the best-known brands to create a benefits advantage -- an opportunity to optimize costs while delivering a world-class benefits experience.

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