T3 - Analyst Customer Service
Alight Solutions
About this role
The Analyst – Customer Service at Alight provides timely and accurate customer support through various channels, handling complex client plans and provisions, ensuring first call resolution, and maintaining high quality standards. The role involves working directly with customers, adhering to SLAs, and contributing to positive customer experiences.
Skills
About Alight Solutions
alight.comAlight works with the best-known brands to create a benefits advantage -- an opportunity to optimize costs while delivering a world-class benefits experience.
Recent company news
Business WireAlight Reports Fourth Quarter and Full Year 2025 Results
3 weeks ago
Investing.comAlight announces planned departure of interim CFO Gregory Giometti
2 weeks ago
TradingViewAlight, Inc. / Delaware SEC 10-K Report
2 weeks ago
Yahoo FinanceAlight Announces CEO Transition
Nov 24, 2025
Pensions & Investments401(k) participants take profits, shift to conservative investments amid strong stock markets — Alight
Oct 14, 2025
About Alight Solutions
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Alight Solutions.
Salary
$40k – $60k
per year