Talent Connect - Specialist, Customer Success

Philip Morris International(9 months ago)

RemoteFull TimeTrainee$49,608 - $67,241 (estimated)Customer Success

About this role

A Talent Connect Specialist in Customer Success at Concentrix focuses on managing customer interactions to enhance satisfaction and product value. The role is primarily virtual, requiring effective communication skills and a problem-solving mindset to address customer needs and promote positive experiences.

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Required Skills

Customer Service
Sales Quota Achievement
High-Volume Calling
Problem Solving
MS Office
Salesforce

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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