Customer Success Associate

Flagler Health(3 months ago)

RemoteFull TimeJunior$51,556 - $69,384 (estimated)Operations

About this role

As a Customer Success Associate at Flagler Health, you will serve as the primary contact for provider groups, ensuring effective onboarding and ongoing support to maximize the value of Flagler's AI-powered healthcare platform. Your responsibilities will include managing client relationships, implementing workflows focused on revenue cycle management, producing impact reports for clients, and collaborating with internal teams to enhance service delivery. The role requires strong communication and organizational skills, along with a problem-solving mindset, as you address client inquiries and improve operational efficiency.

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Required Skills

Client Relationship Management
Onboarding
Implementation
Reporting
Impact Communication
Customer Feedback
Cross-Functional Collaboration
Inbound Customer Requests
Operational Efficiency
Communication Skills

+5 more

About Flagler Health

www.flaglerhealth.io

Flagler Health is a healthcare technology company specializing in AI-driven solutions to enhance clinic operations and patient care. Their platform offers advanced tools for chronic care management, mental health support, virtual therapy, and patient scheduling, aimed at revolutionizing clinic efficiency. By leveraging data-driven insights, Flagler Health provides resources that improve patient outcomes and streamline healthcare services for clinics.