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Team Lead, Central Arbitrations at Carvana - ApplyBlast

Team Lead, Central Arbitrations

Carvana

2 months ago

3.0 on Glassdoor

Tempe, Arizona, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Team Lead, Central Arbitrations at Carvana will manage and mentor a group of Arbitration Specialists, overseeing arbitration claim evaluations, ensuring compliance, and driving process improvements. This role involves performance management, resource allocation, reporting, and serving as an escalation point for complex cases while maintaining high customer satisfaction.

Responsibilities

Lead and mentor Arbitration Specialists
Oversee evaluation of arbitration claims and ensure compliance
Develop and implement strategies to optimize arbitration process

Skills

Qualifications

Associate's degreeBachelor's degree

About Carvana

carvana.com

Headquarters

Tempe, Arizona, United States

Company Size

10001+ employees

Founded

2012

View Profile

Carvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.