Team Lead: Claims - German Market (Relocation to Madrid)
N26(12 days ago)
About this role
This role is based in Madrid and involves leading operations for Claims handling in the German market. It includes managing a team, ensuring compliance, improving processes, and working cross-functionally to enhance customer experience and reduce operational risks.
Required Skills
- Operations
- Leadership
- Process Governance
- Risk Management
- Stakeholder Management
- Data Analysis
- Project Management
- Compliance
- Vendor Management
- Automation
About N26
n26.comN26 is a mobile-first digital bank that offers personal and business current accounts, Mastercard debit cards, and in-app money management tools like budgeting, sub-accounts (Spaces), and real-time transaction notifications. The service emphasizes a clean, simple user experience and fast account opening from a smartphone, and is trusted by millions across its markets. Headquartered in Europe, N26 primarily serves European customers; its U.S. operations were discontinued and U.S. accounts have been closed. The company also provides tiered premium plans with additional travel and lifestyle benefits.
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