ACE Money Transfer
The Team Lead - Customer Experience at ACE Money Transfer is responsible for overseeing complaint management, real-time issue resolution, and social reputation management while leading and coaching a team of frontline agents. The role focuses on process transformation, workflow optimization, and delivering performance insights to improve customer satisfaction and operational efficiency.
Headquarters
Manchester, England, United Kingdom
Company Size
201-500 employees
Founded
2002
ACE Money Transfer is a fintech and remittance company that provides international money transfer services for individuals and businesses. Its platform enables customers to send money across borders through digital channels, supporting secure, fast, and convenient payments and foreign exchange services. The company operates in the financial services industry with a focus on global remittances and cross-border payments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ACE Money Transfer.
ACE Money Transfer didn’t post a salary, so this is our estimate from similar listings.
40% below the average for this role