Team Lead, Market Operations - Schaumburg, IL

Carvana(7 days ago)

Schaumburg, ILOnsiteFull TimeManager$101,809 - $134,921 (estimated)Market Operations

About this role

The Team Lead in Carvana's Market Operations serves as the local market leader overseeing the Carvana hub and driving its overall success. The role focuses on ensuring a strong employee and customer experience and acting as the primary point of contact between the local team and corporate management.

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Required Skills

Team Leadership
Employee Coaching
Operations Management
Logistics
Customer Service
Strategic Planning
Process Improvement
Performance Reporting
Driving
Communication

Qualifications

Bachelor's Degree

About Carvana

carvana.com

Carvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.