Team Lead, Chargeback and Payment Operations

The Team Leader for Chargeback and Payment Operations in India is a hands-on operational role responsible for supporting daily chargeback, dispute, and fraud workflows while acting as the primary local point of contact. The role provides day-to-day guidance, implements and updates procedures, and escalates issues to management as needed. The Team Leader also facilitates communication with global stakeholders, assists with onboarding and training, and contributes to continuous improvement initiatives.