Pandora
The Team Lead Supervisor, Customer Experience B2B oversees the day‑to‑day performance of the B2B Customer Experience team across the US, Canada, and Latin America. This operational leadership role drives consistent service delivery, monitors KPIs and SLAs, and ensures policy adherence while supporting process improvements and cross‑functional collaboration.
Headquarters
Oakland, California, United States
Company Size
5001-10000 employees
Founded
2000
Play the songs, albums, playlists and podcasts you love on the all-new Pandora. Sign up for a subscription plan to stream ad-free and on-demand. Listen on your mobile phone, desktop, TV, smart speakers or in the car.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Pandora.
32% below the average for this role