Team Lead, Ticket Validation

The Team Lead, Ticket Validation supports the Validation Attendant team to ensure guests utilize the correct lift access products and receive education on their features and benefits. This role involves checking access passes at lift lines, interacting with guests to orient them to the mountain, and managing the flow of guests at validation pinch points. The position requires coaching team members, creating daily schedules, and assisting with guest service interactions to ensure a positive experience.