Teleperformance
The role involves supervising a team of agents in a BPO/call center environment, monitoring attendance, performance, and productivity while ensuring adherence to policies and service level standards. The Team Lead will coach, motivate, and provide feedback to agents, handle escalations, and prepare accurate reports, working on a 24/7 rotational shift.
Headquarters
Villeneuve-D'ascq, Hauts-De-France, France
Company Size
1-10 employees
TP is a global leader in digital business services, combining advanced AI technology with human empathy to deliver simpler, faster, and safer solutions for the world’s leading brands.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Teleperformance.
Teleperformance didn’t post a salary, so this is our estimate from similar listings.