TEAM LEADER, CONTACT CENTER

Walmart

1 month ago

3.5 on Glassdoor

Bangalore, Karnataka

Onsite

Full Time

Junior

0 applicants

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About this role

This position involves supporting various aspects of customer service operations, process improvement, data analysis, team management, and maintaining high standards of integrity and customer focus. The role emphasizes collaboration, continuous improvement, and adherence to company policies with a focus on delivering excellent service and fostering a positive work environment.

Skills

Qualifications

1 year's experience in retail, contact center operations or related area

About Walmart

walmart.com

Walmart is a multinational retail corporation that operates a large network of brick-and-mortar hypermarkets, discount department stores and grocery stores alongside a major ecommerce marketplace at Walmart.com. It offers a broad assortment across categories — groceries, electronics, home, apparel, pharmacy and more — with a core value proposition of "Every Day Low Prices." Walmart blends in-store shopping with online ordering, curbside pickup, delivery and a Walmart+ membership that provides unlimited free delivery and other benefits. The company leverages large-scale logistics, private labels and technology to serve millions of customers domestically and internationally.