Team Leader, Customer Experience & Outreach

A Team Leader in Customer Experience leads a designated team of Sales Associates to meet daily sales goals and drive operational excellence across a retail store. Acting as Leader On Duty, the role involves coaching staff, managing schedules, ensuring exceptional customer service, and fostering associate development to achieve top-notch performance. This position requires direct oversight of store operations, including visual merchandising, policy enforcement, and loss prevention while maintaining a strong visible presence on the sales floor.