Team Leader - Operations

Philip Morris International(1 month ago)

Pune, IndiaOnsiteFull TimeManager$88,859 - $118,481 (estimated)Operations

About this role

A Team Leader - Operations at Concentrix is a frontline manager based at the Pune Amar Tech Centre who represents the company’s customer engagement services. The role supports operational delivery and ensures alignment with Concentrix values and business objectives while working closely with associates and management.

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Required Skills

Team Leadership
Coaching
Performance Management
Attendance Monitoring
KPI Management
Escalation Handling
Communication
Scheduling
Mentoring
Training

Qualifications

Graduation
Associate's Degree Preferred

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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