Collections Team Leader
Bill Gosling Outsourcing(1 month ago)
About this role
The Team Leader, Operations at Bill Gosling Outsourcing is a frontline leader responsible for driving team performance within the company’s customer care and outsourcing operations. This role focuses on delivering results through coaching, guidance and promoting company values while supporting operational objectives and employee development.
Required Skills
- Coaching
- Performance Management
- Reporting
- Scheduling
- Escalation Handling
- Quality Assurance
- Recruitment
- Onboarding
- Compliance
- Training
+2 more
About Bill Gosling Outsourcing
billgosling.comDiscover tailored outsourcing solutions with Bill Gosling Outsourcing, from BPO services to accounts receivable management, CX, and contact center solutions.
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