Enercare
A Team Leader in Sales Support supervises a team of approximately 17 coordinators to optimize call volume distribution, manage workloads, and ensure adherence to call center objectives and union compliance. The role involves providing leadership, conducting training sessions, analyzing daily reporting to drive productivity, and maintaining high levels of customer satisfaction and call quality assurance.
Enercare is a proudly Canadian home and commercial services company and Ontario's leading provider of heating, cooling, plumbing, electrical, and water heating and treatment solutions for over 65 years. With a team of over 700 licensed technicians available 24/7, Enercare offers equipment rentals, protection and maintenance plans, emergency repairs, and energy-efficient upgrades including heat pumps and EV chargers. Serving residential and commercial customers across Ontario and select other provinces, Enercare focuses on delivering worry-free home comfort and reliable expert service year-round.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Enercare.
200% above the average for this role