Capita
The Team Leader supervises the day‑to‑day activities of a group of customer service advisers in a digital platform environment, coaching and developing staff to meet performance and quality targets. The role ensures team performance aligns with client digital KPIs, handles escalated queries, and implements company policies and values.
Headquarters
London, England, United Kingdom
Company Size
10001+ employees
Founded
1984
We help millions of people each day with digitally-enabled solutions to transform and simplify the connections between government & citizens, businesses & customers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Capita.
Capita didn’t post a salary, so this is our estimate from similar listings.
13% above the average for this role