Team Manager | AO Clinical Claims (Pooling)

The Team Manager leads a team of USRN Clinical Claims Associates/Specialists supporting Accident & Occupational (AO) Clinical Claims operations, driving operational excellence and ensuring achievement of client metrics, quality standards, and service levels. The role involves providing coaching, performance management, and clinical guidance to ensure accurate claims processing and exceptional customer outcomes while maintaining regulatory and client standards. The position requires strong leadership, analytical, and stakeholder management skills to support continuous improvement and client relationships.