Team Member, Mass 1
RHB(1 month ago)
About this role
Front-line banking role focused on delivering high-quality customer support to retail clients and supporting the bank’s service offerings. The position is based in Kuala Lumpur or Petaling Jaya and operates on a rotational shift schedule. It requires regular interaction with customers via inbound channels to maintain customer satisfaction and service standards.
Required Skills
- Customer Service
- Telephone Etiquette
- Communication Skills
- Problem Solving
- Complaint Handling
- Cross-Selling
- Up-Selling
- Computer Literacy
- Teamwork
- Stress Management
Qualifications
- Diploma or Degree (CGPA ≥ 2.8)
About RHB
rhbgroup.comRHB offers award-winning financial products and services for retail/personal and corporates such as small businesses and large enterprises (SME). These include banking, insurance, investment advisory services and more.
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