Team Member, Mass 1
RHB(1 month ago)
About this role
Front-line customer service role at a bank serving as the primary contact for inbound customer inquiries. Based in Kuala Lumpur or Petaling Jaya, the position requires a diploma or degree and willingness to work rotational shifts. The role emphasizes maintaining high standards of customer service and supporting customer engagement with the bank.
Required Skills
- Customer Service
- Call Handling
- Telephone Etiquette
- Communication
- Problem Solving
- Computer Literacy
- Teamwork
- Complaint Handling
- Cross Selling
- Up Selling
+1 more
Qualifications
- Diploma
- Degree
- CGPA 2.8 and Above
About RHB
rhbgroup.comRHB offers award-winning financial products and services for retail/personal and corporates such as small businesses and large enterprises (SME). These include banking, insurance, investment advisory services and more.
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