Tech-Enabled AI & Operational Performance Manager

DoorDash Mexico(1 month ago)

HybridFull TimeMedior$119,181 - $158,878 (estimated)Customer Experience

About this role

The Senior Associate, Quality Strategy & Expansion helps design, roll out, and improve automated QA systems that scale across complex, high-risk workflows. The role partners with Product, Risk, Machine Learning, and Ops to support execution and build structures that measure and improve performance at scale. This position reports to the Manager of Quality Strategy & Expansion within the Customer Experience organization and suits a structured problem solver comfortable working in ambiguous, fast-moving environments.

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Required Skills

QA Systems
Cross-Functional
Frameworks
Documentation
Reporting
Roadmap Development
Tech Scoping
Calibration
Dispute Resolution
Automation

+3 more

About DoorDash Mexico

careersatdoordash.com

New Relic is a SaaS observability platform that helps developers and operators monitor, troubleshoot, and optimize applications, infrastructure, and end‑user experience in real time. It provides application performance monitoring (APM), infrastructure and container monitoring, logs, distributed tracing, synthetics/real‑user monitoring, dashboards, alerting, and analytics (NRQL) through a unified UI and APIs. With broad integrations, OpenTelemetry support, and usage‑based telemetry ingestion, New Relic is designed for full‑stack visibility and faster incident response across cloud‑native and legacy environments.