Tech operations/ Product Support Engineer
PayPal(1 month ago)
About this role
A Tech Operations / Product Support Engineer at PayPal serves as the technical bridge between engineering, product, and customer-facing teams to ensure platform reliability and excellent customer experience. The role focuses on troubleshooting production issues, driving operational excellence across services and APIs, and collaborating with software engineers and product managers to improve system resilience. The engineer will also help validate releases and enhance monitoring and automation to reduce time-to-resolution.
Required Skills
- Incident Management
- Technical Troubleshooting
- Distributed Systems
- APIs
- Databases
- SQL
- Linux/Unix
- Monitoring
- Automation
- Scripting
+5 more
Qualifications
- BS in Computer Science or Engineering
About PayPal
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