Tech Services Helpdesk
Jump Trading(7 days ago)
About this role
A Helpdesk role within Jump Trading Group's Technical Services team supporting EMEA offices to ensure smooth operation of technical and administrative functions and to enhance the employee experience. The position is a fixed-term, in-office role embedded in the firm’s IT support structure at a global trading firm. It reports into the broader Tech Services organization and interacts with visiting employees and internal stakeholders.
Required Skills
- Tech Support
- Troubleshooting
- Windows
- MacOS
- Mobile Setup
- Hardware Setup
- Network Testing
- Customer Service
- Documentation
- Office Operations
+3 more
About Jump Trading
jumptrading.comJump Trading is a technology-driven proprietary trading firm where traders, engineers, and researchers collaborate to solve hard market problems and build the models, systems, and tools that power global electronic trading. The firm focuses on quantitative research, AI/ML, and high-performance, low-latency infrastructure to trade across asset classes and time horizons. Jump operates globally from multiple financial centers and runs research programs and fellowships to attract top talent. Its culture emphasizes engineering-led innovation and continuous improvement to win in markets.
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