Helpdesk Technician
EOS (1 month ago)
About this role
The IT Helpdesk Technician ensures the smooth operation of the organisation’s IT infrastructure by delivering timely technical support to internal and external stakeholders. The role focuses on resolving issues, maintaining procedures and contributing to high customer satisfaction while supporting the broader IT department and Global Service Desk functions.
Required Skills
- Laptop Support
- Ticketing
- Slack Support
- Walk-Up Support
- Hardware Support
- Software Support
- Jira Monitoring
- Software Provisioning
- Deprovisioning
- Escalation
+10 more
Qualifications
- Technical Certification
- Bachelor's Degree in IT-Related Field
About EOS
eosits.comEOS IT Solutions is a family-run global technology and logistics company that designs, deploys and supports connected workspaces and collaboration solutions for large enterprise customers. They deliver business IT services — including managed services, unified communications, cloud and network deployments — combined with logistics expertise to ensure global rollouts run smoothly. EOS positions itself as a partner to the world’s largest industry leaders, focusing on secure, scalable workplace technology and end-to-end project delivery.
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