Tech Support Representative
Hydrafacial
About this role
Hydrafacial is seeking a Technical Support Representative to assist internal and external customers with technical questions, troubleshoot issues, and contribute to department projects. The role involves providing excellent customer service, supporting product use, and maintaining detailed documentation, all within a company focused on innovative beauty health products.
Skills
About Hydrafacial
hydrafacial.comHydrafacial is a beauty health company best known for its patented skin resurfacing and facial treatment systems used by skincare professionals and consumers worldwide. The company develops aesthetic devices, skincare products, and related treatments focused on skin cleansing, exfoliation, extraction, and hydration. It operates in the medical aesthetics and beauty technology industry.
Recent company news
MinichartThe Beauty Health Company: Hydrafacial, SkinStylus & Medical Aesthetics Innovation, Products, and Growth Strategy 2025
7 hours ago
The Business of FashionHydrafacial Owner Tops Financial Guidance, Despite Slowing Device Sales
Nov 7, 2025
GlobeNewswireBeautyHealth Surpasses 35,000 Hydrafacial Devices Worldwide
Jun 4, 2025
BeautyMatterMargins Up, Losses Down: BeautyHealth’s Hydrafacial Q3 Turnaround
Nov 12, 2025
spabusiness.comHydrafacial launches new nine-peptide skin-boosting formula Hydrafillic Pep9 Booster
Jul 25, 2025
About Hydrafacial
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Hydrafacial.
Salary
$30k – $40k
per year