Technical Support Representative (Weekend/Night Shift)

Nextiva(13 days ago)

RemoteFull TimeJunior$24,000 - $30,000Customer Support

About this role

Nextiva is seeking a Technical Support Representative to assist customers with technology systems, troubleshoot issues, and provide excellent service while continuously learning. The role involves supporting clients across various shifts, maintaining detailed records, and growing professionally within a collaborative environment.

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Required Skills

Customer Service
Troubleshooting
Networking
Hardware
Communication
Problem Solving
Technical Support
Microsoft Office
Remote Support
Customer Satisfaction

About Nextiva

nextiva.com

Nextiva is a unified customer experience management platform that unites every conversation across the customer journey, providing a single business communications system for voice, video, chat, social media, and email. It offers industry-leading business phone service, team collaboration tools, omnichannel CX features, and AI-powered contact center solutions. Founded in 2006, Nextiva focuses on integrated, scalable communications and customer-experience tools to help businesses streamline support and collaboration.

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