Tech Support Specialist
Solarus
About this role
A Tech Support Specialist at Solarus provides technical support, advice, and assistance to customers over the phone concerning hardware and software issues. The role involves troubleshooting, customer communication, and problem resolution, offering opportunities for professional growth.
Skills
About Solarus
solarus.netSolarus is a Central Wisconsin fiber Internet provider based in Wisconsin Rapids that delivers high‑speed fiber Internet along with TV and phone services. The company promotes the fastest speeds in the area, free Wi‑Fi, 24/7 technical support, and the friendly, local customer service expected from a community‑focused provider. Solarus also offers customer tools like the mySolarus app and positions itself as a reliable, community‑oriented connectivity partner for both homes and businesses.
About Solarus
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Solarus.
Salary
$71k – $94k
per year