Technical Account Management

Smartsheet(16 days ago)

RemoteFull TimeMedior$109,336 - $145,605 (estimated)Technical Account Management

About this role

The Premier and Enterprise Technical Account Manager (TAM) is a customer-facing advisor who helps Smartsheet customers maximize the value of their Smartsheet investment through post-consulting technical support and portfolio management. The role focuses on driving customer satisfaction and growth by aligning Smartsheet products with customers' business and IT priorities. This position is fully remote eligible within Costa Rica.

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Required Skills

Communication
Presentation
SaaS
Configuration
APIs
SSO
Security
Project Management
Portfolio Management
Customer Facing

+5 more

Qualifications

Bachelor's Degree (MIS/CIS/CS or equivalent)
Work Authorization (U.S.)

About Smartsheet

smartsheet.com

Smartsheet is an intelligent work management platform that helps teams plan, track, automate, and report on projects and processes using a familiar spreadsheet-like interface. It provides configurable workflows, automation, dashboards, templates, and integrations with tools like Microsoft, Google, and Slack to personalize work and surface predictive insights. Built for scale, Smartsheet offers enterprise-grade security, governance, and APIs so organizations can standardize work across teams while maintaining control. Companies use it to improve visibility, accelerate delivery, and make data-driven decisions.

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