Technical Account Manager - Automattic Special Projects Team

Automattic Careers(1 year ago)

RemoteFull TimeSenior$85,000 - $130,000Special Projects

About this role

The Technical Account Manager on Automattic’s Special Projects team partners with site owners, designers, and developers to ensure excellent experiences with WordPress and other Automattic products from onboarding through ongoing maintenance. The role focuses on driving partner adoption, providing product feedback to internal teams, and ensuring successful launches and site reliability. It is a customer-facing, high-ownership position that emphasizes remote collaboration and cross-team coordination.

View Original Listing

Required Skills

WordPress
WooCommerce
DNS
Site Building
Data Migration
Troubleshooting
Communication
Project Management
Customer Service
Technical SEO

+9 more

About Automattic Careers

automattic.com

Automattic is a distributed technology company on a mission to “make the web a better place” by building and supporting open‑web products. Best known for WordPress.com and its contributions to WordPress.org, the company also runs services like WooCommerce, Jetpack, Akismet, and Tumblr that power publishing, e‑commerce, and site management. Automattic provides hosting, developer tools, and services for creators and businesses with an emphasis on open source, privacy, and accessibility. It operates as a remote‑first company focused on community‑driven stewardship of the web.

View more jobs at Automattic Careers →