Smartcat
The Technical Account Manager (EMEA) serves as the trusted technical expert for Smartcat's customers, providing 24/7 support and resolving complex escalations using AI-first problem-solving. This role involves owning a portfolio of accounts, managing technical onboarding and integrations, and collaborating with internal teams to ensure customer success and platform adoption. The position requires strong troubleshooting skills, experience with ticketing systems, and a background in the localization or translation industry.
Headquarters
Wilmington, Delaware, United States
Company Size
201-500 employees
Founded
2016
Smartcat is an AI-native global content platform that helps businesses translate, create, and manage multilingual content at scale. It combines AI translation, human workflows, collaboration tools, and automation to support localization for marketing, product, and business communications.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Smartcat.
Enterprise-focused AI translation platform and marketplace operator Smartcat raises $43M in funding
Sep 10, 2024