Technical Account Manager (French/English)
Airship(2 months ago)
About this role
Technical Account Manager at Airship serving as a trusted product expert for large customers, ensuring successful adoption and value realization of Airship’s cross-channel marketing platform. The role involves acting as the primary customer liaison, translating between technical and non-technical stakeholders, and partnering across product and engineering teams to drive outcomes. This is a fully remote position with occasional travel and an emphasis on working with major brand clients globally.
Required Skills
- Account Management
- Customer Success
- Troubleshooting
- QA
- Documentation
- APIs
- Python
- Java
- Swift
- Linux
+8 more
About Airship
airship.comAirship is a customer engagement platform that helps brands orchestrate personalized messaging across push notifications, in‑app messages, SMS, email, and web channels. It provides segmentation, automation, A/B testing, and real‑time analytics to drive retention, conversions, and lifecycle campaigns. Airship offers SDKs and APIs for developers alongside integrations with marketing stacks, enabling targeted, scalable omnichannel messaging.
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