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Customer Experience Manager at Airship - ApplyBlast

Customer Experience Manager

Airship

7 months ago

3.7 on Glassdoor

Remote

Full Time

Senior

1 applicant

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About this role

Airship is a company that helps brands deliver seamless, personalized customer experiences across multiple channels using a no-code, AI-powered platform. The role involves managing post-sales customer relationships, guiding onboarding, renewals, and ensuring customer retention to drive long-term value.

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About Airship

airship.com

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2009

View Profile

Airship is the only AI-powered, mobile-first customer experience platform that helps brands orchestrate the entire customer journey across push notifications, in-app messages, SMS/RCS, email, mobile wallet, and web channels. It offers no-code experience building, AI-driven personalization and automation, in-session surveys, A/B experimentation, and real-time analytics to drive acquisition, onboarding, retention, and conversions. Airship serves industries including retail, travel, media, and finance, and is recognized in the Gartner® Magic Quadrant™ for multi-channel marketing hubs.