Customer Experience Manager
Airship
About this role
Airship is a company that helps brands deliver seamless, personalized customer experiences across multiple channels using a no-code, AI-powered platform. The role involves managing post-sales customer relationships, guiding onboarding, renewals, and ensuring customer retention to drive long-term value.
Skills
About Airship
airship.comAirship is a customer engagement platform that helps brands orchestrate personalized messaging across push notifications, in‑app messages, SMS, email, and web channels. It provides segmentation, automation, A/B testing, and real‑time analytics to drive retention, conversions, and lifecycle campaigns. Airship offers SDKs and APIs for developers alongside integrations with marketing stacks, enabling targeted, scalable omnichannel messaging.
Recent company news
MarketBeatAirship AI (AISP) to Release Earnings on Friday
3 weeks ago
FinvizAirship AI (AISP) Reports 102% Revenue Surge and Robust Q4 2025 Profit Margins
2 weeks ago
Business InsiderAirship firm on Russian border says Kremlin's jamming is a huge advantage for its aircraft to NATO
Dec 2, 2025
AVwebPartnership Aims for Hybrid-Electric Airship
Nov 11, 2025
Business WireAirship Launches RCS Messaging to Power the Next Generation of Trusted Cross-Channel Customer Experiences
Oct 9, 2025
About Airship
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Airship.
Salary
$118k – $149k
per year