Technical Account Manager MX

Toku

4 months ago

4.5 on Glassdoor

Mexico

Hybrid

Full Time

Medior

0 applicants

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About this role

The Technical Account Manager MX is responsible for monitoring platform utilization through quantitative and qualitative data, leading customer onboarding and training sessions, and diagnosing issues in clients' payment infrastructure to recommend suitable solutions. The role involves designing and implementing scalable and resilient project architectures while ensuring customer satisfaction and driving revenue growth through the Toku platform. Strong analytical skills, proactive problem-solving, and effective communication are essential to foster client relationships and deliver innovative ideas.

Skills

About Toku

trytoku.com

Toku is a cutting-edge payment collection platform designed for businesses, offering a secure and automated solution for managing recurring payments. The platform enhances the payment experience for both companies and their clients by providing a seamless and reliable interface for transactions. Toku focuses on increasing revenue and reducing administrative tasks by streamlining the entire payment collection process. With features like real-time payment visibility and compliance assurance, Toku positions itself as a trusted partner for industries such as education, finance, and telecommunications in Latin America.