Technical Account Manager MX
Toku(2 months ago)
About this role
The Technical Account Manager MX is responsible for monitoring platform utilization through quantitative and qualitative data, leading customer onboarding and training sessions, and diagnosing issues in clients' payment infrastructure to recommend suitable solutions. The role involves designing and implementing scalable and resilient project architectures while ensuring customer satisfaction and driving revenue growth through the Toku platform. Strong analytical skills, proactive problem-solving, and effective communication are essential to foster client relationships and deliver innovative ideas.
Required Skills
- Monitoreo de Plataforma
- Conversaciones con Clientes
- Capacitación
- Resolución de Problemas
- Diseño de Arquitectura
- Implementación de Proyectos
- Escalabilidad
- Resiliencia
- Nuevas Ideas
- Habilidades Blandas
+5 more
About Toku
trytoku.comToku is a cutting-edge payment collection platform designed for businesses, offering a secure and automated solution for managing recurring payments. The platform enhances the payment experience for both companies and their clients by providing a seamless and reliable interface for transactions. Toku focuses on increasing revenue and reducing administrative tasks by streamlining the entire payment collection process. With features like real-time payment visibility and compliance assurance, Toku positions itself as a trusted partner for industries such as education, finance, and telecommunications in Latin America.