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Technical Account Manager (Remote Europe) at n8n - ApplyBlast

Technical Account Manager (Remote Europe)

n8n

4 months ago

4.5 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

As a Technical Account Manager at n8n, you will own the technical success of strategic top-tier customers by acting as their dedicated point of contact and trusted advisor. You will drive platform health and scalability by assessing deployments, managing escalations, and collaborating cross-functionally to resolve critical issues. Additionally, you will translate customer insights into actionable product improvements to enhance the workflow orchestration platform.

Responsibilities

Act as dedicated technical point of contact for strategic enterprise customers
Lead technical handoff from sales engineering to ensure operational continuity
Assess customer deployments to identify scalability and reliability risks
Oversee critical incident management and coordinate cross-functional technical responses
Analyze support activity to drive preventative action plans and product improvements

Skills

About n8n

n8n.io

Headquarters

Berlin, Berlin, Germany

Company Size

11-50 employees

Founded

2019

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n8n is a workflow automation platform that uniquely combines AI capabilities with business process automation, designed for technical teams who want the flexibility of code with the speed of no-code. It enables users to build AI agents, automate complex workflows, and connect to over 500 integrations through a visual canvas that also supports JavaScript and Python. n8n can be self-hosted or used via its cloud offering, making it a flexible and enterprise-ready solution for IT, security, and developer operations.