Technical Account Manager

Kraken

3 months ago

4.2 on Glassdoor

London, United Kingdom

Hybrid

Full Time

Senior

0 applicants

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About this role

The Technical Account Manager at Kraken leads strategic technical relationships with large utility and energy clients, acting as a trusted advisor to senior technology stakeholders. The role focuses on aligning client architectures with Kraken’s energy platform to drive value realization and long-term scalability. It also involves overseeing day-to-day technical success, including incident management, solution design, and product advocacy. This position sits at the intersection of technology, client strategy, and the transition to a more sustainable energy system.

Skills

Qualifications

Bachelor’s Degree in Computer ScienceBachelor’s Degree in Information Technology

About Kraken

kraken.tech

Kraken is a cloud‑native operating system for utility companies that centralizes customer experience, asset optimization, and field workforce management. Built to integrate smart meter and grid data, Kraken provides modular APIs, workflow orchestration, analytics and ML tools to automate billing, outage handling, dispatching and asset maintenance. Developed within the Octopus Energy Group, it’s designed to help utilities reduce operating costs, improve reliability and deliver faster, more personalised customer service. Utilities license Kraken to replace legacy stacks and accelerate digital transformation across customer, network and field operations.