Technical Account Manager

Spinnaker Support

2 months ago

4.6 on Glassdoor

London, United Kingdom

Hybrid

Full Time

Senior

0 applicants

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About this role

The Technical Account Manager (TAM) is a customer-facing role based in the UK that acts as a trusted technical advisor to Spinnaker Support’s enterprise customers, ensuring successful delivery, satisfaction, and account expansion. The role requires a strong Oracle technical background and broad understanding of enterprise software ecosystems including SAP, VMware, operating systems and open source. The TAM collaborates with Customer Success, Service Delivery, Regional CTOs, Product Management and Sales to drive operational excellence, roadmap planning, and value realization across the customer base.

Skills

About Spinnaker Support

spinnakersupport.com

Spinnaker Support is a global provider of enterprise software third‑party support and managed services for organizations running Oracle, SAP, Salesforce and Microsoft applications. They specialize in long‑term maintenance for suites like Oracle E‑Business Suite, JD Edwards, Siebel and Oracle Database, offering an alternative to vendor maintenance. Spinnaker helps customers extend the life of legacy systems, reduce support costs and complexity, and supports upgrades, patches and incident resolution. Their services are delivered via flexible engagement models with global coverage to meet enterprise SLAs.