Technical Account Manager

Menlo Security(3 months ago)

HybridFull TimeSenior$153,479 - $203,545 (estimated)Professional Services

About this role

A Technical Account Manager at Menlo Security is responsible for ensuring successful deployment and ongoing management of cloud security solutions for major accounts, leveraging strong technical knowledge and deployment skills. This role involves creating comprehensive Statements of Work, providing advisory services during deployment, training customers, and facilitating system integrations with technologies like SSO and Azure. Additionally, the position requires collaboration with sales to generate leads, along with managing relationships with key stakeholders, including CIOs and CISOs, to drive customer satisfaction and retention.

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Required Skills

Technical Account Management
Customer Requirements
Statement of Work
Cloud Security Assessments
Documentation Delivery
System Integration
Test Plans
Project Management
Admin Training
Customer Training

+25 more

Qualifications

8+ years of prior work experience in similar positions (e.g. Solutions Architect, Sales Engineer, Technical Marketing Engineer, Professional Service Consultant, Technical Account Manager, Customer Success Manager or a Support Engineer)
Industry certifications such as CCNA, CISSP or CCSP is a bonus.

About Menlo Security

menlosecurity.com

Menlo Security is a cybersecurity company that specializes in browser isolation technology to protect organizations from online threats such as phishing and malware. Their flagship product, the Secure Enterprise Browser, enables users to browse safely by isolating web sessions and preventing threats from reaching corporate networks. With a focus on providing secure access to applications and data across various environments, Menlo Security empowers enterprises to maintain productivity while defending against evolving cyber threats. The company is recognized for its innovative solutions that enable seamless security without the need for extensive user training or changes in browsing behavior.