Technical Account Manager

PPRO(7 days ago)

HybridFull TimeSenior$50,000 - $70,000Customer Success

About this role

A Technical Account Manager at PPRO builds and maintains relationships with key customers, providing technical consultancy and overseeing product integrations from onboarding to post-go-live optimization. The role combines technical expertise with customer relationship management to ensure successful deployment and ongoing support.

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Required Skills

APIs
DataAnalytics
Troubleshooting
CustomerRelationship
ProductIntegration
TechnicalSupport
ClientManagement
DataVisualization
DataTools
Communication

About PPRO

ppro.com

New Relic is a cloud-based observability platform that helps engineering and operations teams monitor, debug, and optimize applications and infrastructure in real time. It offers application performance monitoring (APM), infrastructure and container monitoring, logs, metrics, distributed tracing, real user and synthetic monitoring, dashboards, alerts, and AI-assisted analysis. Delivered as SaaS with language- and platform-specific agents, APIs, and integrations for cloud providers and CI/CD tooling, it provides end-to-end visibility across modern, distributed stacks. Teams use New Relic to correlate telemetry, speed root-cause detection, and improve reliability and customer experience.

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